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Project Manager, E Business Technology
Job Number	5377
WorkLocation	NY - New York City
Category	Project Management
Duration
The following role will be accountable for strategically positioning our client for success as they deploy a series of functional releases as well as large scale transformational initiatives on behalf of their E-business operating unit. These projects could cover a broad spectrum of e-commerce, Multichannel, and CRM requirements.  The position will focus as much on business enablement as it will on project execution.  The primary role of the Project Manager, E-Business is to strategically partner with key business stakeholders to implement projects based on the approved project roadmap.  This role is expected to stay abreast of trends and new technologies that enable excellence in project management and tracking.  This is a professional level role that works on multiple projects as a distinguished leader and drives independently initiatives, including issue management and resolution.

Primary Responsibilities/Accountabilities:
•Responsible for managing all aspects of diverse, complex IT projects, including project planning, execution, timing, functionality, quality and cost. 
•Applies project management processes & methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards & meet customer expectations. 
•Responsible for assembling project plans & teamwork assignments, directing work efforts on a daily basis, identifying resource needs, performing quality review; & escalating issues appropriately. 
•Utilizes expertise and leadership skills to direct project team members and to resolve issues to ensure project goals and requirements are met. 
•Communicates with project team members and stakeholders to provide timely and accurate information and status updates.
•Responsible for tracking key project milestones & adjusting project plans and/or resources to meet the needs of customers. 
•Assists EPMO and IT Leadership in partnering with senior management of the business community to identify & prioritize opportunities for utilizing IT to achieve the goals of the enterprise. 
•Compiles metrics relating to IT project success and adherence to defined processes. May track costs and performance, service levels and other metrics required to ensure project goals and objectives are met. 
•Serves as a resource to other project managers to educate and assist them with implementing project management processes and making improvement/changes. 

•Support assessment of business and technology requirements in order to drive solution delivery.
•Act as trusted advisor to business units and 3rd party partners on all matters of E-Business implementations.
•Collaborate with application development providers, software vendors, and other niche solution providers, (as necessary) to ensure that projects are delivered on time and budget.
•Ability to collaborate, effectively communicate, and build partnerships across the broader IS organization.
•Lead a portfolio of large transformational project initiatives as well as periodic enhancement releases.
•IS leader for critical area of business growth.  Must be able to engage and inspire both internal associates and external partners alike.
•Ensure compliance with established project management methodologies.
•Provide regular status reporting on in-flight projects, including budget consumption, schedule/milestone delivery and resource utilization.
•Ability to manage delivery of key support functions associated with e-commerce platform

Qualifications:
Bachelor's degree in computer science, engineering, math or related field is required.  A combination of 5 – 7 years of experience in relevant industry business practices, business consulting, and/or technical consulting is required; retail and CPG sectors are most desired. Must have experience managing technical projects focused on E-commerce enablement. 

In addition, the following are critical skills required (or desired, where noted) to perform well in this position:
•Deep understanding of Project Management concepts (e.g., demand management, prioritization, approval processes, reporting, issue/risk resolution, dependency identification, financial tracking, scheduling, resource management, capacity planning) 
•Significant experience with IT Project Execution (e.g., estimation, scoping, build, budget, staffing, vendor management, contract management, deployment and release management, organizational change management, quality assurance) 
•Hands-on experience with large-scale system development efforts through all stages of the project life-cycle
•Understanding of retail e-business enterprise architecture and application components.
•Understanding of technical design and solution architecture principles
•Understanding of technical testing (e.g., performance, functional, and user acceptance) methodology
•Understanding of deep level IT concepts as they relate to project risks, issues, and scope changes
•Ability to identify dependencies between projects and existing production environments
•Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. 
•Project Management certification or successful completion of a recognized project management curriculum is preferred.
•Typically has 5 to 7 years of IT work experience, including 4 or more years managing projects. Experience with projects in multiple technologies and functions.   Previous experience in retail industry is a strong plus.
•Working knowledge of IS strategy and planning practices
•Working knowledge of budget development and management practices
•Working knowledge of all areas of the organization and the ability to develop a clear understanding of the company’s key functional processes and systems
•Strong project team leadership and team building skills.  Proven leadership experience, including demonstrating the ability to achieve results though others
•Strong communications skills; ability to interact with senior leadership 
•Structured problem solving skills; ability to identify high-impact issues/risk for executive review 
•Ability to lead a team of resources, including experience successfully executing in a high outsourced IT service delivery model.
•Experience estimating work effort and creating project plans
•Must be an extremely quick learner willing to get into details as / when required
•Ability to challenge application service providers and development partners and drive an agenda based on best practice standards.
•Direct knowledge of retail / consumer industry and E-Commerce in multi-channel business environments
•Deep understanding of current and emerging trends in electronic commerce, social media, and consumer interactions. 
•Brings a strong change management experience which demonstrates the ability to take a holistic viewpoint i.e. people, process and technology.
•Ability to work independently, particularly as a member of a virtual or geographically dispersed team.
• Knowledge of ATG products, including ATG Commerce, ATG Knowledge, ATG CSC, and ATG Search a plus.