Helpdesk/Desktop Support

At OperationIT’s Traditional IT Consulting Services,our Service/Help Desk Consultants have been providing high-quality service desk support, even round the clock, to the workforce of some of top Fortune 500 companies, as well as small and mid sized businesses across the Nation. Our Level I, II & III Help Desk Experts deliver professional and timely support that will have you back up and running as quickly as possible. Their expertise ranges right from attending to minor breakfix needs, to virus removal, data retrieval, and software/hardware repairs. They also pride themselves in their amazing customer service skills.

OperationIT’s Help Desk Professionals offer Phone,
Email & Desk-side Support for:

  1. Virus/spyware/adware removal
  2. Computer hardware & software installation and repair
  3. Network installation and repair
  4. New Computer (desktops & laptops) and other Equipment rollouts
  5. New Application rollouts
  6. Upgrades
  7. User Training
  8. PC Security
  9. Wireless Networking